Company name

Passage Ltd.

 

Manager in charge of operation

Noriko Imaeda

 

Location of business operator

107-0062
6-4-6-304 Minami-Aoyama, Minato-ku, Tokyo

 

Business contact information

Business hours: Weekdays (Mon -Fri) 10: 00-17: 00
Please contact us from here.
Contact form

 

About the selling price

Based on the price displayed on each product details page.
The display price is [including tax] price.

 

Required fees other than the product price

Free shipping Worldwide.

 

Payment method

Credit cards (Visa, MasterCard, JCB, American Express, Diners Club), PayPal, ApplePay, Google Pay, are available.

Cash on Delivery is available in Japan only, with no additional fees.

 

Delivery time of services or products

After receiving a request for deliveryUsually we will ship within 5 business days. Please note that some products take more time than usual. We are sorry, but the warehouse will be closed on weekends and holidays.

If you cannot ship by the due date, we will guide you in the shipping date by e -mail or telephone in advance.

 

Matters concerning special agreements regarding returns

We take every precaution to ensure the quality of our products. However, we kindly ask for your understanding that we are unable to accept returns or exchanges unless there is a product defect or you have received the wrong item. 

If the product is damaged or stained, or if it is different from your order, please contact us within 7 days after the product arrives. We will make every effort to resolve the issue promptly and to your satisfaction.

Also, we do not accept cancellations after ordering due to customer's convenience.